Cart
/

FAQ

Q: Is the product material safe?

A: Our water bottles are made of food-grade 304 stainless steel and Tritan material, certified by FDA and BPA-free, ensuring safe use.

Q: Are you a factory or trading company? Do you have your own production facility?
A: We are a professional water bottle manufacturer with 10 years of production experience. Our 50,000-square-meter factory is located in Zhejiang, China, and we welcome on-site inspections.

Q: Are your products internationally certified?
A: All products are certified by FDA, LFGB, and CE standards, and we support third-party testing.

Q: What materials and processes do you support?
A: We offer 304 stainless steel, Tritan, glass, and other materials, supporting silk printing, laser engraving, 3D embossing, and other processes.

Q: What is the minimum order quantity (MOQ)?
A: MOQ for customized orders is XXX pieces, while stock orders allow mixed batches.

Q: Can you provide samples? How are sample fees calculated?
A: Paid samples are available, and the cost can be deducted from future bulk orders.

Q: What is your monthly production capacity? Can you handle large orders?
A: With a monthly capacity of 1 million units and automated production lines, we're fully equipped for OEM/ODM bulk orders.

Q: Can you provide product test reports and export documentation?
A: Yes, we can provide SGS test reports, COC certificates, and other documents to assist with customs clearance.

Q: Do your products have patent protection? Is there any infringement risk?
A: Our designs are patented in China/US/EU (patent numbers included), ensuring worry-free sales for our clients.