Frequently Asked Questions

Our customer support is available Monday to Friday
Average answer time: 24h

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Are you a factory or trading company? Do you have your own production facility?

We are a professional water bottle manufacturer with 10 years of production experience. Our 50,000-square-meter factory is located in Zhejiang, China, and we welcome on-site inspections.

Are your products internationally certified?

All products are certified by FDA, LFGB, and CE standards, and we support third-party testing.

What materials and processes do you support?

We offer 304 stainless steel, Tritan, glass, and other materials, supporting silk printing, laser engraving, 3D embossing, and other processes.

Can you provide samples? How are sample fees calculated?

Paid samples are available, and the cost can be deducted from future bulk orders.

What is your monthly production capacity? Can you handle large orders?

Yes, we can provide SGS test reports, COC certificates, and other documents to assist with customs clearance.